Gustavo Preston Privacy Policy

Last Updated: July 24, 2024

Introduction

At Gustavo Preston Company we are committed to confidentiality and privacy of our customers, vendors, and employees. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC. We use SMS to enable effective communication between our sales team, service dispatching team, and our customers and employees.

  1. Information We Collect – when you opt-in to receive SMS messages from us, we may collect the following types of information:
    1. Personal Information:
      1. Phone number
      2. Name
  1. Sales Related Information:
    1. Sales quote and order numbers
    2. Relevant details necessary for effective communication regarding your quotes or orders
  2. Message Data:
    1. The content of SMS messages sent and received
    2. Delivery status of SMS messages
  1. How We Use Your Information
    1. We use the collected information strictly for following up on customer solicited sales activities (quotes and orders) and for customer solicited service scheduling. Specifically:
      1. Scheduling service visits SMS
      2. Following up on quotes via SMS
  1. Sharing Your Information
    1. We will not share, sell, or disclose your information to third parties except if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
  2. Security of Your Information
    1. We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  3. Your Rights and Choices – you have the right to:
    1. Opt-Out: You can opt out of receiving SMS messages from us by replying “STOP” to any message or contacting us at [email protected].
    2. Access and Correction: You can request access to or correction of your personal information by contacting us at [email protected].
  4. Changes to This Policy
    1. We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
  5. Contact Us
  6. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Gustavo Preston Company
23 Industrial Ave.
Chelmsford, MA 01824
978-250-3333